Homegrown Talent: Mary Barra Rises to GM’s Top Post
Pages 191-196 (Chapter 5)
Read the Case Study entitled, “Homegrown Talent: Mary Barra Rises to GM’s Top Post” on pages 195-196 (Chapter 5). Then, answer all of the questions at the end of the case.
Loews Hotels: Training for Four-Diamond Service and More
Pages 274 – 275 (Chapter 7)
Read the Case Study entitled, “Loews Hotels: Training for Four-Diamond Service and More ” on pages 274-275 (Chapter 7). Then, answer all of the questions at the end of the case.
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